Standard Guidelines

Booking, Cancellation
& Refund Policy

Bookings

Tiered deposits required. Full payment due 03 days before departure.

Cancellations

10% to 100% penalty fees applied depending on the date of request.

Refunds

Voucher values of 0% to 90% generated for future trips based on notice.

No Show

Zero refunds, transfers, or vouchers granted on departure day.

Payment Schedule

Timeline based on your departure date.

Booking Amount
More than 15 Days out
25%
Initial
Minimum Trip Cost
08 – 14 Days out
50%
Of Total Cost
Minimum Trip Cost
04 – 07 Days out
75%
Of Total Cost
Full Payment
Less than 03 Days out
100%
Full Payment

Cancellation Policy

Penalty fee based on your cancellation date.

Cancellation Fee
More than 15 Days out
10%
Penalty
Cancellation Fee
08 – 14 Days out
35%
Penalty
Cancellation Fee
04 – 07 Days out
70 %
Penalty
No Refund
Less than 03 Days out
100%
Penalty